SFFILM

The Bay Area's home for the world's finest films and filmmakers.

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Operations Assistant Manager

Overview

The Operations Assistant Manager reports to the Operations Manager and supports the overall functions of the SFFILM Operations department. The Operations Assistant Manager will have a leading role in the health and safety plan for the SFFILM Festival, and will lead the management of SFFILM volunteers. This position will have a key role in the overall customer service plan for the festival. They will also support the execution of virtual events leading up to and during the festival, as well as be expected to be onsite at in-person programs during the festival, including nights and weekends. This role provides administrative support to the Operations team and assists with the supervision of festival operations staff. This is a full time, temporary position.

This position is mostly remote, but should be based in the Bay Area due to some in-office and onsite time required both leading up to and during the festival. This position starts part-time January 11 and goes to full-time January 25 – April 23.

Responsibilities

    Operations Team Support

  • Lead on administrative project support using Basecamp, including managing department meeting schedules, meeting agendas and note taking, and following up on interdepartmental action items and deadlines.
  • Support Operations teams in onboarding and supervising festival operations staff (Theater Operations, Production, Virtual Event Managers).
  • Support Production team, including equipment inventory, festival load in and load outs, and production moves during the festival.
  • Support Theater Operations team, including staffing, scheduling, and acting as a floating venue manager during the festival.
  • Support Virtual Events team during the festival, including producing events if necessary.

    Volunteer Management

    We expect significantly reduced volunteer needs for our 2021 SFFILM Festival, and will not have a full time Volunteer Manager. Thus, the Operations Assistant Manager will:

  • Manage all volunteer communication, including e-mails and Shiftboard updates.
  • Create and post volunteer shift schedules and manage the process of volunteer sign ups, working with departments to identify volunteer needs.
  • Manage volunteer benefits.
  • Create and lead volunteer orientations, if needed.

    Customer Service

  • Work closely with the Operations Manager, Communications team, and Box Office team to create customer service policies and documents.
  • Schedule and train customer service staff.
  • Work with the Tech and Media Assistant Manager to ensure necessary customer communication is included in virtual assets, signage, etc.

    Virtual Events

  • Leading up to the film festival, lead project management for virtual events, include talent communication, leading tech checks, and working with Tech Director on event production.
  • Lead establishment and execution of Health and Safety protocols for the festival, including potentially arranging COVID-19 testing for staff.
  • Work closely with the Operations Manager on accessibility initiatives, such as captioning events and ASL interpretation.
  • Assist with research and administrative projects as needed.
  • Support administration in Basecamp, Shiftboard, and Filemaker.
  • Create a written wrap report and summary of all necessary timeline and budget info.

Qualifications

  • An interest in learning about multiple facets of film festival event operations will lend itself to a satisfying experience in this role.
  • Ability to be flexible, as a new landscape with a mostly virtual festival is likely to present unexpected needs and challenges.
  • Experience with event production strongly preferred.
  • Experience with staff or volunteer management preferred.
  • Experience with house management/venue management or comparable crowd/queue management.
  • Strong writing skills/ability to articulate customer service.
  • Excellent organizational and time management skills.
  • Must be proactive and highly communicative.
  • Ability to work autonomously, with minimal supervision and a limited budget.
  • Ability to handle multiple tasks simultaneously, to prioritize effectively, and to respond to last-minute requests.
  • Experience with project management systems such as Basecamp a plus.
  • Willingness/ability to perform heavy lifting.
  • Must have valid Driver’s license.

Pay rate: $20 per hour, eligible for overtime pay
This position will be expected to work overtime leading up to and during the SFFILM Festival.

Due to current health restrictions, all interviews will take place over Zoom, with a preference for video. If we reach out to you for an interview, please let us know if you require any technical accommodations or support.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

SFFILM Awards Night FAQ

FAQ

  • What is SFFILM’s COVID-19 protocol?

    SFFILM prioritizes a safe and healthy environment for all of our guests, talent, AMPAS members, and staff. We are continuing to monitor and comply with all local and state guidelines and anticipate our protocols will continue to evolve.

    Our current COVID-19 safety protocols are:

    • The YBCA is a “vaccination only” venue. We will require proof of vaccination for all guests, talent, AMPAS members, staff, and volunteers.
    • Requiring working staff and volunteers to wear masks throughout the event.
    • Requiring a negative COVID-19 test within 72 hours of the event for all guests, talent, AMPAS members, staff, and volunteers who will be removing their masks during the event to eat, drink, and/or make remarks. Guests can opt to receive a test via postal mail, or arrive early at YBCA to be tested onsite on December 6.
  • What are the accessibility specifications of this venue?

    YBCA is a fully accessible space equipped with push-button doors and elevators to accommodate all access needs for event spaces. For more details on accessibility please visit the YBCA website.

  • I bought a ticket, now what?

    Thank you for your support! We can’t wait to see you on December 6. Keep an eye on your inbox for event updates. As a reminder, all guests are required to provide proof of vaccination and a negative COVID test taken within 72 hours of the event. You can opt to receive a test via postal mail, or arrive early at YBCA to be tested onsite on December 6.

  • Is there a dress code?

    Cocktail Attire

  • Are there benefits associated with a table or ticket purchase?

    Yes, please visit our Give Lively page to see ticket levels and benefits. PLEASE NOTE: Benefits may be waived in order to take an additional tax write-off. With questions, or to make a gift using a Donor Advised Fund, please contact awardsnight@sffilm.org.

  • Can I pay for my table or tickets with a Donor Advised Fund?

    Yes, absolutely. However, in accordance with IRS guidelines, a payment from a donor-advised fund (DAF) or foundation, the payment must be for the full value of the table/ticket(s), with a second method of payment for goods and services provided from either a personal or corporate account. The goods and services amount cannot be subtracted from the overall item price. Please consult with your tax advisor.

    SFFILM (San Francisco Film Society) is a recognized 501(c)(3) organization, Federal Tax ID: 94-2663216.

    Please contact awardsnight@sffilm.org to process your gift.

For any and all questions, please contact AwardsNight@sffilm.org.

Communications Project Manager

Overview

The Communications team at SFFILM is seeking a Project Manager to oversee the planning, execution, launch, and completion of various Festival marketing projects and campaigns for the 64th San Francisco International Film Festival (April 9–18, 2021).

The Communications Project Manager is the glue that keeps our people and projects together, ensuring high-quality materials are delivered on time and on budget. This seasonal position is responsible for fostering and driving significant cross-departmental collaboration, communication, and deadline setting. The Manager develops departmental workflows and schedules, keeping staff members on task and serving as the primary point of contact for other departments and external agencies, vendors, and partners. With a focus on design, advertising, branding, digital, and video, the Manager is a key creative contributor who works with a variety of stakeholders to shepherd projects from concept to completion.

This is a full-time temporary role from January 11 – April 16, 2021. While the role is mostly remote, Bay Area candidates are preferred. Applications will be reviewed on a rolling basis through Friday, December 11.

Responsibilities

  • Develops all marketing project plans and manages their day-to-day execution and delivery in coordination with other members of the Communications department as well as cross-functional teams and external creative agencies and vendors.
  • Creates and executes project plans, including deadlines, specs, assets, budget, vendor coordination, status updates, approvals, and final delivery.
  • Manages project budget, scope, schedule, and resources.
  • Project manages the development, production, and dissemination of creative materials (print, video, or digital) for SFFILM Festival.
  • Serves as the main point of contact for colleagues in other departments to ensure all of SFFILM’s creative materials needs are delivered by the Communications team in a timely manner.
  • Builds and tracks production schedules and workflows; communicate deadlines, tasks, priorities across the organization.
  • Collaborates with and manage designers, video editors, external agencies and vendors, and marketing and programming partners.
  • Adheres to creative and content briefs to keep staff and partners on track.
  • Coordinates and contributes to reviews of print, digital, video, and creative content; works with stakeholders on revisions and approvals.
  • Arranges printing and distribution of collateral; works with printers, mail houses, and other vendors.
  • Proofreads all materials and ensures compliance with SFFILM brand across all internal- and external-facing materials related to the Festival.
  • Serves as key strategic and creative partner for all Communications and Development colleagues and projects, collaborating across teams to build audience and member acquisition campaigns.
  • Assists with marketing-specific aspects of SFFILM event production.

Qualifications

  • Past experience in marketing project management or related field preferred but not required.
  • Demonstrated skills in planning, organizing and executing projects of varying complexity and delivering them within specified timeframes and budgets
  • Demonstrated ability to effectively prioritize multiple projects and manage results
  • Ability to anticipate changes, communicating promptly and efficiently and maintain flexibility
  • Experience with digital tools for content and project management including WordPress CMS, MailChimp, Basecamp, Google Apps, Outlook, FileMaker Pro, and social media platforms and tools.
  • Passion for movies and festivals is a plus!

Pay rate: $19 per hour, eligible for overtime pay
This position will be expected to work overtime leading up to the SFFILM Festival.

Due to current health restrictions, all interviews will take place over Zoom, with a preference for video. If we reach out to you for an interview, please let us know if you require any technical accommodations or support.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Festival Graphic Designer

Overview

The Communications team at SFFILM is seeking a hard-working and creative Festival Graphic Designer to assist in the creation of visual assets for the 64th San Francisco International Film Festival (April 9–18, 2021). The Festival Graphic Designer works closely with the Graphic Designer and Directors of Marketing and Communications to produce a wide array of media that advances the mission and brand of SFFILM through creative, strategic, and top-notch design.

This is a full-time temporary role from January 25 – April 9, 2021. While the role is fully remote, candidates in the Pacific Time Zone are preferred. Applications will be reviewed on a rolling basis through Friday, January 8.

Responsibilities

  • Support the design and creation of all print and digital assets for the 64th San Francisco International Film Festival.
  • Create materials for Festival events, from digital invitations to printed mini-programs.
  • Produce digital, print, and outdoor advertising, from full-page spreads in distributed publications to re-skins of national websites to billboards and transit advertising.
  • Create print and digital signage, from directional posters used in theater venues to onscreen slideshows projected before screenings.
  • Produce digital graphics and banners to be used on social media and in email communications.
  • Build mock-ups for Communications team members to better visualize and present projects to be tasked to external partners.
  • Create other print and digital collateral as needed, including pitch decks, brochures, flyers, and more.
  • Implement consistent brand identity across a diverse array of materials.
  • Manage multiple projects from concept to completion, adhering to strict deadlines.

Qualifications

  • 2-3 years of relevant professional experience.
  • A working understanding of layout, type, and color.
  • Proficiency in InDesign, Photoshop, and Illustrator (intermediate level or above).
  • Able to both take instructions and initiative.
  • Enthusiastic and passionate with an eye for detail.
  • Superior file management skills (tracking and archiving).
  • Hardworking and professional with a balanced temperament and good sense of humor.
  • Organized and deadline-driven team-player capable of picking up and applying new skills in a fast-paced environment.

Pay rate: $20 per hour, eligible for overtime pay
This position will be expected to work overtime leading up to the SFFILM Festival.

Due to current health restrictions, all interviews will take place over Zoom, with a preference for video. If we reach out to you for an interview, please let us know if you require any technical accommodations or support.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Communications Intern

Overview

The Communications team at SFFILM is seeking a dependable, detail-oriented, and web-savvy individual to provide promotional support for its upcoming public programs, including the 2021 San Francisco International Film Festival. This is an excellent opportunity to gain marketing experience at a nonprofit arts organization and top-tier film festival, providing well-rounded exposure to the production of print and digital publications and social media as well as the communications strategies behind the organization’s events outreach. The ideal candidate will be a self-starter who approaches a variety of communications tasks with a positive attitude and follow-through.

This is an unpaid fully remote internship from January 25 – April 16, 2021. Applications will be reviewed on a rolling basis through Friday January 8.

Responsibilities

  • Provide direct administrative support to the Communications Coordinator, Project Manager, and Director of Marketing.
  • Aggregate and organize marketing assets for Festival and institutional programs (i.e., social media links to coverage of participating films).
  • Assist with the content management of select social media channels, especially the organization’s Facebook, Twitter, Instagram, and Vimeo accounts as well as the SFFILM blog (Medium).
  • Perform data entry (FileMaker Pro), edit and format copy for the Festival website and program guide.
  • Edit images for web and print, working in Photoshop.
  • Conduct research and initiate contact with new community partners and potential distribution hubs.
  • Help to coordinate collateral distribution at Festival venues.
  • Provide production assistance and customer service at SFFILM events.
  • Other tasks as assigned.

Qualifications

  • Extremely detail-oriented.
  • Ability to take both instruction and initiative while working with minimal supervision.
  • Superior communication skills, both orally and in writing.
  • Proficiency in FileMaker Pro, Photoshop, Microsoft Office (Outlook, Word, Excel), Google apps.
  • Familiarity with HTML or proficient web publishing skills desired but not required. CMS is WordPress.
  • Experience with social media platforms an asset.
  • Professional and friendly demeanor. Interns represent SFFILM when speaking with customers and community members.
  • Demonstrated interest in contemporary film or arts & culture.
  • Minimum commitment of 8–12 hours per week (two or three days a week) and availability to work some evenings and weekends.
  • Familiarity with San Francisco Bay Area geography a plus.
  • Fluency in English required.

Due to current health restrictions, all interviews will take place over Zoom, with a preference for video. If we reach out to you for an interview, please let us know if you require any technical accommodations or support.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.