SFFILM

The Bay Area's home for the world's finest films and filmmakers.

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Development Coordinator

Overview

This full-time position is highly customer service oriented and strives to achieve ease of SFFILM patron experience. Ideal candidates are skilled listeners and eager problem solvers, with enthusiasm for teamwork, communication, organization, and customer service.

The Development Coordinator is primarily responsible for maintenance of the Development database (DonorPerfect) and other systems, data flow and reconciliation between Development and financial systems, managing member benefits, and member screenings. Often as the first point of contact between patrons and the organization, the Coordinator provides excellent and responsive customer service. The position works closely with all Development and Communication staff to cultivate and steward relationships with patrons and engage them as lifelong SFFILM supporters. In addition, this person handles interviews, training, and onboarding for 1-2 interns per year and is responsible for other tasks as assigned.

Responsibilities

  • Coordinate and execute membership transactions and mailings, including monthly renewal notices, acknowledgment letters, and observing trends and variations in members’ and patrons’ giving history
  • Respond promptly and graciously to the general SFFILM Membership email and voicemail, forward messages, calls, and emails to other departments as necessary
  • Complete ticket orders and other special requests for patrons
  • Act as the departmental lead in Agile, SFFILM’s ticketing system
  • Manage member email lists and communications
  • Manage and maintain donor records in DonorPerfect, support all Development data entry efforts ensuring documentation, moves management, contracts, etc. are properly captured and organized in SFFILM internal systems (DonorPerfect, Google Drive)
  • Handle and trouble-shoot inquiries from patrons, prospects and Board members as needed
  • Organize guest lists, RSVP tracking, and onsite check-in for member screenings and other member events (some nights and weekends required)
  • Run member screenings and generally assist the Development department’s growth activities and special projects, including proactive engagement of SFFILM members and other constituents at public events
  • Manage marketing materials, recognition, and ticket distribution for corporate sponsors
  • Provide additional support onsite for any corporate activations at receptions and events
  • Support solicitation for in-kind partnerships including SFFILM Festival, Doc Stories and Awards Night
  • Manage departmental calendar, meeting requests, and agenda creation for Development team

Qualifications

  • One to three years’ experience in nonprofit administration, fundraising, or other relevant position
  • Accurate typing skills, strong attention to detail, and ability to work with numbers
  • Excellent verbal and written communications skills
  • Highly organized and able to manage shifting priorities
  • Collaborative and willing to work cross-departmentally to support institutional fundraising and membership initiatives
  • Ability to work independently and efficiently
  • Proficiency in Microsoft Office
  • Experience with CRM or donor database software recommended
  • Experience with email marketing a plus

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Office Move Production Coordinator

Overview

The Office Production Coordinator will facilitate the move out of our current SFFILM FilmHouse space in North Beach. This position will be responsible for packing, moving furniture, cleaning, and getting us moved out of our office in a timely manner. This role will do drop offs to the landfill and other donation centers around San Francisco as needed.

This is an hourly contract position, estimating 80 hours of work between September 13 – October 15.

Responsibilities

  • Manage overall timeline and deliverables for an efficient move out of current office space
  • Pack and move furniture, framed artwork, computers, kitchen items, and other items, including many fragile items, from current office space and move them to new office space.
  • Manage drop offs to Goodwill, Salvation Army, Recology, etc.
  • Manage rental, packing, and driving of U-Haul or other large van, as needed
  • Coordinate pickups for the giving away of furniture and other office supplies to staff, volunteers and general public (via Craigslist, Facebook Marketplace, etc.)
  • Organize and collect office IT, media and electronic equipment, coordinating with IT vendor to ensure safe transportation and storage
  • Oversee removal of AV system, working with external contractors as needed
  • Support the SFFILM Makers team in coordinating with filmmakers to collect personal belongings
  • Support the creation of a storage plan for the new office space, mapping a timeline for moving out of current storage units
  • Point of contact for storage spaces, including Public Storage and Clutter (our off-site storage service)
  • Clean and make sure space is ready for final walk through with building management

Qualifications

  • Excellent organizational and time management skills
  • Able and comfortable performing heavy lifting (up to 50 lbs)
  • Must be proactive, communicative, and able to work with minimal supervision and a limited budget
  • Ability to handle multiple tasks simultaneously, to prioritize effectively, and to respond to last-minute requests
  • Positive attitude and flexibility
  • Must have valid driver’s license and clean driving record, and be comfortable driving a van, U-Haul, or other oversized vehicle. Offer will be contingent upon approval from our insurance.