SFFILM

The Bay Area's home for the world's finest films and filmmakers.

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Transportation Assistant Manager

Overview

The Transportation team manages all parking, vehicles and drivers used in the movement of Festival guests, staff, and equipment. The Transportation Assistant Manager assists the Transportation Manager with orchestrating and maintaining fluid travel for staff and guests of the festival. The Assistant Manager helps supervise a full-time Transportation Associate, and up to two dozen contract and volunteer drivers.

This is a full-time temporary role from March 7 – May 6, paid at a rate of $22 per hour. This role has the expectation of some overtime pre-festival, with a high volume of overtime expected during the SFFILM Festival (April 21-May 1).

Covid-19 Safety: Seasonal staff at the 2022 SFFILM Festival may be required to engage in public-facing roles and thus are required to provide proof of vaccination for employment. 

Remote Work Accommodation: Seasonal staff are expected to be based in the Bay Area, however if your contract begins before March 1, 2022, SFFILM may be able to accommodate fully remote work prior to that date. Remote work policies are subject to change based on city and state recommendations around COVID-19 safety.

Responsibilities

  • Support the planning and execution of procuring festival vehicles, hiring festival drivers, and understanding festival parking needs
  • Support the training, scheduling, and management of all SFFILM staff and volunteer drivers
  • Staff the Transportation office to greet and manage drivers, and to dispatch cars during festival
  • Work in tandem with the Manager to coordinate and track all festival guests’ ground transportation needs, including airport, off-site events, screenings, interviews and VIP special needs, and last minute changes and requests 
  • Update and maintain ground transportation database, across various platforms
  • Update and maintain documentation (such as Vehicle Information Kits) and inventory
  • Coordinate with the Theater Operations team to conduct site visits at each venue
  • Work with the manager to divvy up and create and update venue parking and transportation maps for staff and guests to use as a reference
  • Execute on the Health and Safety plan created in conjunction with the Festival’s Health and Safety Coordinator, including ensuring proper protective equipment is available and a plan is in place for vaccination requirements and testing
  • Maintain and oversee the festival fleet of rented and sponsored vehicles
  • Support the management and distribution of rideshare codes, tracking as necessary
  • Assist with communicating transportation protocol to all SFFILM staff and volunteers
  • Support the return of all rented vehicles, and the payment of all vehicle, parking, and transportation associated vendors post-Festival
  • Create a written wrap-report and summary of all necessary timeline and budget info

Qualifications

  • Strong organizational and communication skills
  • Experience supervising and training staff
  • Excellent customer service skills
  • Extremely comfortable with Microsoft Excel 
  • Superior ability to prioritize and remain calm under pressure
  • Experience navigating events in a Covid landscape, flexibly pivoting planning and protocols according to evolving circumstances
  • Experience working within predetermined budgetary goals
  • Experience working as part of a team, collaborating with managers, dividing work, and communicating accomplishments and deadlines accordingly
  • Ability to quickly learn and implement new software and systems
  • A valid license and clean driving record 
  • Knowledge of the Bay Area and comfort in driving in the Bay Area a plus, though not required
  • Experience with Filemaker a plus

SFFILM is proud to be part of a wider film festival circuit and shares many seasonal staff with other festivals. We have been paying close attention to conversations and feedback from film festival staff directly and via social media. We have created policies and practices that address these concerns including increasing hourly rates and providing overtime, abiding by a Code of Conduct since 2018, and creating more flexible remote work policies to prioritize staff health and safety during COVID-19.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Guest Office Coordinator

Overview

This position has been filled for the 2024 SFFILM Festival.

The Guest Office Coordinator supports execution of all events and activity as relates to festival guests. The Guest Office Coordinator is a full time, seasonal position that reports to the Guest Office Manager and works closely with seasonal and year-round SFFILM roles and departments, and externally with SFFILM Festival guests.

This position supports all activities of the Guest Office department, including communications with all visiting guests at the San Francisco International Film Festival (filmmakers, speakers, industry, and jury).This is an excellent opportunity for someone with experience in film festivals, guest management or customer service to support a programming and guest services team and learn more about film festivals and nonprofit arts events.

As an instrumental member of the Festival team, this role will be expected to work from our SOMA office several days per week depending on department needs. Some night and weekend availability is required, especially leading up to and during the SFFILM Festival (April 24 – 28).

The ideal start date for this position is February 26, 2024. This position is paid hourly at the rate of $20 per hour and is eligible for overtime. The end date for this role is May 2, 2024.

Responsibilities

  • Coordinate creation and dissemination of welcome packs for all Festival guests. 
  • Staff the guest services desk in the Hospitality Suite during the Festival to welcome guests and facilitate all guest needs.
  • Select and hire all interpreters needed for the Festival’s international guests.
  • Collaborate with volunteers in pre-Festival activities and during Festival screenings.
  • Act as a liaison between Guest Office, Programming, Operations, Transportation, Development, and other staff. 
  • Coordinate Industry Days communications and activities as instructed by the Guest Office Manager. Industry Days is a two day in-person event providing networking and panel discussions for 100+ filmmakers. 
  • Oversee poster distribution before and throughout the festival. 
  • Support the Guest Office Manager with festival benefit management for all guests, assisting with ticket requests and group sales. 
  • Coordinate the creation and dissemination of the Industry Delegate Guide.
  • Support the Guest Office Manager to ensure a representative from Programming or Guest Office is present for screenings with guests in attendance to liaise between Guests, Programmers, Theater Operations, and other staff.
  • Support all expense reconciliation post-festival and coordinate the Guest Office wrap report.

Qualifications

  • Strong organizational and communication skills; friendly and welcoming demeanor.
  • Proficient in Microsoft Office suite and experienced in database usage (FilemakerPro preferred).
  • Ability to juggle multiple tasks at once. 
  • Creative problem-solving skills.
  • Ability to be welcoming and comfortable interacting with people with vastly different backgrounds and roles.
  • Previous Guest/Artist Relations or Film Industry experience; Film Festival experience required.
  • Knowledge of foreign languages is a plus.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Guest Office Manager

Overview

This position has been filled for the 2024 SFFILM Festival.

The Guest Office Manager is a full time, seasonal position that reports to the Director of Programming and works closely internally with multiple SFFILM roles and departments, and externally with SFFILM Festival guests.

This position will supervise the Guest Office team, which is responsible for all hospitality for visiting guests at the 2024 San Francisco International Film Festival. The individual will help hire and manage a team of individuals to execute the below duties for the spring Guest Office and will be responsible for at least two direct reports in the lead up to the festival (January – May). This is an excellent opportunity for someone with experience supporting filmmakers and managing teams and budgets, and interested in developing their skills with the preeminent Bay Area festival.

The Guest Office Manager will partner with the SFFILM Programming department, including the Transportation team, and will work with SFFILM fundraising, operations, education and artist development team members to create an exceptional guest experience during the SFFILM Festival. As a key point of contact for invited SFFILM guests, this role will be expected to work from our SOMA office several days per week depending on department needs. Some night and weekend availability is required, especially during the SFFILM Festival (April 24 – 28).

Application review begins January 4 but will be rolling after that. The ideal start date for this position is mid-January. This position is paid hourly at the rate of $25 per hour and is eligible for overtime. The end date for this role is May 9, 2024.

Responsibilities

  • Provide guest management and hospitality for high-level talent and filmmakers for the SFFILM Festival and ad hoc events in the winter.
  • Supervise all activities of the Guest Office department, including direct management, and allocation of tasks to the Guest Office Assistant Manager and Coordinator for the festival season.
  • Manage department budget, working closely with the Director of Programming (DP) to ensure hospitality expenses remain within scope.
  • With support from DP, collaborate with the Transportation department to ensure smooth overall communication between Guest Office and Transportation for the festival season.
  • Oversee departmental communications for all SFFILM guests, including personal itineraries, updating invitations and welcome letters, creating, and disseminating welcome packs, and overseeing the SFFILM Guest Office Website.
  • Oversee accommodation for all festival guests, including liaising with multiple hotels, assigning accommodations to guests, maintaining master hotel grid, and overseeing airfare reimbursements. 
  • In collaboration with the Development Department, actively contribute to management and billing with Festival Partnership Hotels. 
  • Ensure all event/festival benefits are available to filmmakers as appropriate, assisting with ticket requests and communication with producers/studios/distributors, and ensuring internal holds are efficiently managed. 
  • Manage all guest check-in staffing and workflow for guests for all SFFILM events.
  • Oversee all guest support for Talks as needed at the SFFILM Festival.
  • Revamp and publish the Guest Office Website and keep all information current in the lead up and during the festival.
  • Provide support during Industry Days to Programming and Makers. Industry Days is a two day, in-person event providing networking and panel discussions for 100+ filmmakers. 
  • Oversee Jury accommodations and execute the Jury luncheon. 
  • Create a cohesive wrap report for each position, reconcile all expenses, and close out all accounts. 
  • Work with the Programming Team to ensure Thank Yous are dispatched upon the festival’s conclusion to key constituents.

Qualifications

  • 2+ years of Guest/Artist Relations or Film Festival experience required. 
  • Excellent communication skills.
  • Demonstrated experience in budget and staff management required.
  • Ability to juggle multiple tasks and competing timelines.
  • Excellent decision-making and creative problem-solving skills.
  • Ability to be welcoming and comfortable interacting with people with vastly different backgrounds and roles.
  • Proficient in Microsoft Office suite and experienced in database usage (FilemakerPro preferred).
  • Proficient in Squarespace website creation and management.
  • Knowledge of foreign languages is a plus.
  • Bay Area based

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Press Office Coordinator

Overview

The Communications team at SFFILM is seeking a detail-oriented Press Office Coordinator for the 2024 San Francisco International Film Festival. The Press Office Coordinator is responsible for coordination and administrative support of all activities of the Press Office leading up to and during the SFFILM Festival, primarily focused on supporting the earned media strategy and accredited media logistics. This role will serve as a connection between the systems and content from the Communications and Programming teams and our Publicity team. This position reports to SFFILM’s Director of External Relations.

This role will be expected to work from our SOMA office 2 to 3 days per week depending on department needs. Some night and weekend availability is required, especially during the SFFILM Festival (April 24 – 28). Onsite availability at Bay Area venues is expected April 22 – 28.

This is a seasonal position with a start date of February 12, 2024 and an end date of May 2, 2024. This position is full-time, 40 hours per week and is paid hourly at the rate of $23 per hour and is eligible for overtime. Application review begins January 22 but will be rolling after that.

Responsibilities

  • Manage local media accreditation process (100~ applications), including outlet review/investigation, communication of approval/denial, and credential production.
  • Manage email communication with film teams, studios, and distributors around press access for screeners and other press materials.
  • In collaboration with the Digital Content Manager, collect, organize, and process press materials for all SFFILM exhibition programs, including screeners, images, press kits, and clips.
  • Lead setup of press download site on SFFILM.org and Dropbox, including upload of 200+ individual assets for rolling program announcements.
  • Collaborate with PR team on materials processing and coverage tracking.
  • Manage screener checkout system for press per Programming team’s instructions.
  • Facilitate setup of interview space.
  • Copyedit and route press release drafts for SFFILM programs as needed.
  • Work screenings, events, red carpets, and receptions as needed.
  • In collaboration with the Publicity, Programming, and Guest Office teams, support coordination, communication, and execution of talent movements between arrival, press, receptions/dinners, onstage, and departure for Festival events.
  • Support integration of any talent prep needs into pre-event communications with SFFILM Guest Office, PR team, and Event Producer.
  • Write and submit a wrap report.

Qualifications

  • Extreme attention to detail, time management, and follow-through.
  • Excellent writing and copy editing skills.
  • Ability to wrangle and organize thousands of individual assets (images, press kits, bios, video files, screening links) in a coherent and accessible manner.
  • Experience working with journalists and film teams, studios and distributors.
  • Comfort and experience working with studio and publicity teams in support of high-level talent.
  • Experience collaborating with event support staff and volunteers.
  • Superior and discreet communication skills, both email and phone.
  • Ability to work effectively as part of a team.
  • Proven ability to multitask and prioritize effectively,
  • Experience with Filemaker preferred.
  • Passion for film.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Marketing Coordinator

Overview

The Marketing Coordinator is responsible for coordinating and managing various marketing projects for the 65th San Francisco International Film Festival (April 21–May 1). This role executes against creative briefs, marketing plans, and campaigns by overseeing workflows and schedules, keeping stakeholders on task, and serving as the primary point of contact for other departments and external agencies, vendors, and partners associated with those projects. With a focus on design, advertising, branding, and video, the Marketing Coordinator is a key creative contributor who is focused on achieving the goals of the campaigns.

This is a full-time temporary role from February 28 – May 6, paid at a rate of $22 per hour. This position will be expected to work overtime prior to and during the SFFILM Festival (April 21 – May 1).

Covid-19 Safety: Seasonal staff at the 2022 SFFILM Festival may be required to engage in public-facing roles and thus are required to provide proof of vaccination for employment. 

Remote Work Accommodation: Seasonal staff are expected to be based in the Bay Area, however if your contract begins before March 1, 2022, SFFILM may be able to accommodate fully remote work prior to that date. Remote work policies are subject to change based on city and state recommendations around COVID-19 safety.

Responsibilities

  • Collaborates with the SFFILM Comms Team on all marketing project plans and campaigns. Manages their day-to-day execution and delivery in coordination with other members of the Communications department as well as cross-functional teams and external stakeholders for the SFFILM Festival.
  • Works with the Communications Coordinator to manage tasks for designers, video editors, external agencies and vendors, and marketing and programming partners.
  • Adheres to project budget, scope, schedule, resources, and approval workflows.
  • Using SFFILM process and templates, builds and tracks production schedules and workflows; communicates deadlines, tasks, priorities across the projects and campaigns.
  • Swiftly moves print, digital, video, and creative projects through SFFILM’s approval and revision process.
  • Adheres to creative and content briefs to keep staff and partners on track.
  • Arranges printing and distribution of collateral; works with printers, mail houses, and other vendors.
  • Proofreads all materials and ensures compliance with SFFILM brand across all internal- and external-facing materials related to the Festival.
  • Serves as key strategic and creative partner for all Communications and Development colleagues and projects, collaborating across teams to build audience and member acquisition campaigns.
  • Assists with marketing-specific aspects of SFFILM event production.
  • In collaboration with the Digital Content Manager and Communications Systems Manager, prepares a report on identified KPIs.
  • Write and submit a wrap report.

Qualifications

  • Extreme attention to detail.
  • Past experience in digital marketing is strongly preferred.
  • Past experience in event marketing is strongly preferred.
  • Demonstrated skills in planning, organizing and executing projects of varying complexity and delivering them within specified timeframes and budgets.
  • Demonstrated ability to effectively prioritize multiple projects and manage results.
  • Ability to anticipate changes, communicate promptly and efficiently and maintain flexibility.
  • Experience with digital tools for content and project management including WordPress CMS, MailChimp, Basecamp, Google Apps, Google Analytics, Outlook, FileMaker Pro, Adobe Suite, and social media platforms and tools.
  • Passion for movies and festivals is a plus!

SFFILM is proud to be part of a wider film festival circuit and shares many seasonal staff with other festivals. We have been paying close attention to conversations and feedback from film festival staff directly and via social media. We have created policies and practices that address these concerns including increasing hourly rates and providing overtime, abiding by a Code of Conduct since 2018, and creating more flexible remote work policies to prioritize staff health and safety during COVID-19.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.