Operations

Overview

The Transportation Associate assists the Transportation Managers with maintaining fluid travel for staff and guests of the festival. This role will primarily serve as a dispatch and troubleshooting agent in the Transportation HQ, while flexibly substituting as a Production Assistant to all Transportation needs and stepping in as a driver when needed.

This is a full-time temporary role from April 4 – May 6, paid at a rate of $20 per hour. This role has the expectation of some overtime pre-festival, with a high volume of overtime expected during the SFFILM Festival (April 21-May 1).

Covid-19 Safety: Seasonal staff at the 2022 SFFILM Festival may be required to engage in public-facing roles and thus are required to provide proof of vaccination for employment. 

Remote Work Accommodation: Seasonal staff are expected to be based in the Bay Area, however if your contract begins before March 1, 2022, SFFILM may be able to accommodate fully remote work prior to that date. Remote work policies are subject to change based on city and state recommendations around COVID-19 safety.

Responsibilities

• Assist with dispatching all staff and volunteer drivers
• Assist the Transportation Managers with managing itineraries, transporting people and equipment between venues and lodging, to/from all Bay Area airports
• Cross reference data points across multiple systems and platforms to ensure accuracy and cohesion of systems
• Assist with management of all flight itineraries, monitoring daily and tracking delays, escalating changes as needed
• Assist with maintaining and keeping track of all vehicles
• Create organizational materials and maps to help manage the fleet of cars in parking areas
• Staff the Transportation office to greet and manage drivers, and to dispatch cars during festival
• Update and maintain ground transportation database across various platforms
• Help to uphold safety protocols and maintain a supply and inventory of protective equipment to be distributed to Festival drivers.
• Serve flexibly as a Production Assistant for the transportation department, executing critical supply runs and stepping in as a Driver when necessary
• Support the return of all rented vehicles, including organizing keys, materials, and parking passes post-Festival
• Create a written wrap-report and summary of all necessary timeline and budget info

Qualifications

• Demonstrate strong organizational and communication skills
• Possess knowledge of the Bay Area
• Excellent customer service skills
• Ability to prioritize and remain calm under pressure
• Be comfortable driving with passengers in the Bay Area and surrounding
• Have a valid driver’s license and clean driving record 
• Experience navigating events in a Covid landscape, flexibly pivoting planning and protocols according to evolving circumstances
• Comfort with Microsoft Excel 
• Experience with Filemaker a plus

SFFILM is proud to be part of a wider film festival circuit and shares many seasonal staff with other festivals. We have been paying close attention to conversations and feedback from film festival staff directly and via social media. We have created policies and practices that address these concerns including increasing hourly rates and providing overtime, abiding by a Code of Conduct since 2018, and creating more flexible remote work policies to prioritize staff health and safety during COVID-19.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Overview

The Transportation team manages all parking, vehicles and drivers used in the movement of Festival guests, staff, and equipment. The Transportation Assistant Manager assists the Transportation Manager with orchestrating and maintaining fluid travel for staff and guests of the festival. The Assistant Manager helps supervise a full-time Transportation Associate, and up to two dozen contract and volunteer drivers.

This is a full-time temporary role from March 7 – May 6, paid at a rate of $22 per hour. This role has the expectation of some overtime pre-festival, with a high volume of overtime expected during the SFFILM Festival (April 21-May 1).

Covid-19 Safety: Seasonal staff at the 2022 SFFILM Festival may be required to engage in public-facing roles and thus are required to provide proof of vaccination for employment. 

Remote Work Accommodation: Seasonal staff are expected to be based in the Bay Area, however if your contract begins before March 1, 2022, SFFILM may be able to accommodate fully remote work prior to that date. Remote work policies are subject to change based on city and state recommendations around COVID-19 safety.

Responsibilities

• Support the planning and execution of procuring festival vehicles, hiring festival drivers, and understanding festival parking needs
• Support the training, scheduling, and management of all SFFILM staff and volunteer drivers
• Staff the Transportation office to greet and manage drivers, and to dispatch cars during festival
• Work in tandem with the Manager to coordinate and track all festival guests’ ground transportation needs, including airport, off-site events, screenings, interviews and VIP special needs, and last minute changes and requests 
• Update and maintain ground transportation database, across various platforms
• Update and maintain documentation (such as Vehicle Information Kits) and inventory
• Coordinate with the Theater Operations team to conduct site visits at each venue
• Work with the manager to divvy up and create and update venue parking and transportation maps for staff and guests to use as a reference
• Execute on the Health and Safety plan created in conjunction with the Festival’s Health and Safety Coordinator, including ensuring proper protective equipment is available and a plan is in place for vaccination requirements and testing
• Maintain and oversee the festival fleet of rented and sponsored vehicles
• Support the management and distribution of rideshare codes, tracking as necessary
• Assist with communicating transportation protocol to all SFFILM staff and volunteers
• Support the return of all rented vehicles, and the payment of all vehicle, parking, and transportation associated vendors post-Festival
• Create a written wrap-report and summary of all necessary timeline and budget info

Qualifications

• Strong organizational and communication skills
• Experience supervising and training staff
• Excellent customer service skills
• Extremely comfortable with Microsoft Excel 
• Superior ability to prioritize and remain calm under pressure
• Experience navigating events in a Covid landscape, flexibly pivoting planning and protocols according to evolving circumstances
• Experience working within predetermined budgetary goals
• Experience working as part of a team, collaborating with managers, dividing work, and communicating accomplishments and deadlines accordingly
• Ability to quickly learn and implement new software and systems
• A valid license and clean driving record 
• Knowledge of the Bay Area and comfort in driving in the Bay Area a plus, though not required
• Experience with Filemaker a plus

SFFILM is proud to be part of a wider film festival circuit and shares many seasonal staff with other festivals. We have been paying close attention to conversations and feedback from film festival staff directly and via social media. We have created policies and practices that address these concerns including increasing hourly rates and providing overtime, abiding by a Code of Conduct since 2018, and creating more flexible remote work policies to prioritize staff health and safety during COVID-19.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Overview

Reporting to the Director of Operations, the Tech and Media manager is responsible for executing all technical and audio-visual requirements related to the 2022 SFFILM Festival, as well as supporting creation, management & collection, and successful display of specific media assets. This includes planning for and renting all Festival A/V equipment, installation execution, and successful hiring, staffing, and management of tech support, projection, and audio-visual personnel within budget. The Tech and Media Manager will work closely with the Communication and Programming Departments, including the Print Traffic Manager, in the solicitation and creation of specific media assets for exhibition and events, as well as the collection of video capture from Festival events.

This position is expected to provide on-site support for the 10 day, in-person SFFILM Festival in venues across the San Francisco Bay Area, as well as several launch events, and to work in accordance with in-office requirements as determined by organization-wide and department policies.

This is a full-time temporary role from February 7 – May 6, paid at a rate of $24 per hour. This role will have some overtime expected pre-festival, with a higher volume of overtime hours in the immediate lead up to and duration of the SFFILM Festival (April 21 – May 1).

Covid-19 Safety: Seasonal staff at the 2022 SFFILM Festival may be required to engage in public-facing roles and thus are required to provide proof of vaccination for employment. 

Remote Work Accommodation: Seasonal staff are expected to be based in the Bay Area, however if your contract begins before March 1, 2022, SFFILM may be able to accommodate fully remote work prior to that date. Remote work policies are subject to change based on city and state recommendations around COVID-19 safety.

Responsibilities

• Determine, procure, install, staff, and return all technical equipment rentals for the 2022 SFFILM Festival exhibition venues, event, office and hospitality spaces, and launch events within budget
• Hire, schedule, and onboard technical staff and projectionists across all Festival launch and exhibition venues
• Work with Director of Operations and Production Manager on planning and executing load-ins and load-outs for all exhibition venues, as well as event, office, and lounge spaces as needed
• Work with the Director of Education on technical needs related to Schools at the Festival programming
• Manage and oversee specialized technical contractors providing support for enhanced programs with additional technical needs, such as Music and Film.
• With the support of the Director of Operations, lead the install of accessibility devices for audiences at our exhibition venues, including identifying and working with external vendors, testing equipment, training staff, and troubleshooting during festival 
• Support the Operations team in implementing audio, visual, and media playback needs identified for constituent training events, pre-Festival cultivation events, the Press Conference and Members Night, Staff and Volunteer trainings, Volunteer appreciation, and Staff celebration events
• Create and maintain The Grid, a resource which serves as the bible for programming information during the festival.
• Work with the Communications team, Programming team, and Print Traffic on the communication of technical needs for collection, management, and delivery of media to venues, including creating keynotes.
• Liaise with technical and projection personnel at partner venues on venue-specific staff and equipment needs, as well as on tech check protocols and timing; this includes projects like projector maintenance and testing at certain historic venues
• Support the integration of video capture set-ups and team needs into existing venue configurations
• Work closely with the Special Events team on all technical aspects of onstage event production and special event execution
• Work with the Communications team and Special Events team on the management of media for enhanced programs such as Essential SF and the Golden Gate Awards
• Support the set-up and execution of virtual Q&As and conversations for exhibition in a theatrical setting, as needed
• Support the triage necessary to transition live events to a virtual format, whenever required
• Support ongoing technical partnerships and work with the Director of Operations to identify additional opportunities for partnership or sponsorship expansion
• Participation in staff trainings and orientations
• Create a written wrap-report and summary of all necessary timeline info

Qualifications

• Experience setting-up and operating basic audio-visual packages including microphones and PA systems, simple live music amplification, presentation and theatrical lighting, and media playback devices
• Experience managing specialized technical personnel and supporting timely equipment install and removal
• Experience and comfort supporting and trouble-shooting live events and familiarity with the pressures and challenges of onstage production with high-touch constituents
• Familiarity with projection technologies and challenges, including DCP
• Ability to communicate clearly and consistently with people of all levels of technical sophistication and experience
• Strong project management, time management, and personnel management skills
• Comfort working with media editing or playback tools, including Keynote, Adobe, and FinalCut a plus
• Familiarity with virtual presentation tools and technology, as well as video conferencing platforms and basic production is a plus
• Able and comfortable performing heavy lifting (up to 50 lbs)
• Must be proactive, communicative, and able to work with minimal supervision and a limited budget
• Ability to handle multiple tasks simultaneously, to prioritize effectively, and to respond to last-minute requests
• Must have a valid driver’s license and clean driving record, and be comfortable driving a van, U-Haul, or other oversized vehicle. Offer will be contingent upon approval from our insurance
• Comfort in Google Drive, FileMaker, and Basecamp a plus

SFFILM is proud to be part of a wider film festival circuit and shares many seasonal staff with other festivals. We have been paying close attention to conversations and feedback from film festival staff directly and via social media. We have created policies and practices that address these concerns including increasing hourly rates and providing overtime, abiding by a Code of Conduct since 2018, and creating more flexible remote work policies to prioritize staff health and safety during COVID-19.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

 

Overview

The Transportation Manager manages all parking, vehicles and drivers used in the movement of Festival guests, and, as resources allow, staff, and equipment. The Transportation Manager manages one full-time Assistant Manager and a full-time Festival Transportation Associate, and up to two dozen contract and volunteer drivers. This role is responsible for the training of all drivers and the coordination of all ground transportation for guests and artists during the SFFILM Festival.

This is a full-time temporary role from February 14 – May 13, paid at a rate of $23 per hour. This role has the expectation of some overtime pre-festival, with a high volume of overtime expected during the SFFILM Festival (April 21-May 1).

Covid-19 Safety: Seasonal staff at the 2022 SFFILM Festival may be required to engage in public-facing roles and thus are required to provide proof of vaccination for employment. 

Remote Work Accommodation: Seasonal staff are expected to be based in the Bay Area, however if your contract begins before March 1, 2022, SFFILM may be able to accommodate fully remote work prior to that date. Remote work policies are subject to change based on city and state recommendations around COVID-19 safety.

Responsibilities

• Work closely with the Programming department’s Guest Office to determine all festival vehicle and driver needs 
• Obtain and coordinate festival rental vehicles
• Hire, train, and manage all SFFILM Transportation staff and volunteer drivers, including creation of master schedule 
• Coordinate and track all festival guests’ ground transportation needs, including airport, off-site events, screenings, interviews and VIP special needs, and last minute changes and requests
• Secure parking lot/parking spaces for fleet and staff during the festival, acting as main point of contact for parking vendor as needed
• Work with the Festival Operations Manager and Production Manager on parking needs for vehicles and staff at each venue
• Work with Finance team on festival driver payroll 
• Staff the Transportation office to greet and manage drivers, and to dispatch cars during festival
• Update and maintain ground transportation database
• Work with the Director of Operations and Festival Operations Manager to prioritize use of transportation resources across multiple SFFILM departments
• Work with the Festival Operations Manager and Production Manager to secure, reserve and assign all necessary parking spaces and meters
• Work with the Health and Safety Coordinator to create a safe environment for passengers and drivers in each vehicle – ensuring the proper protective equipment is available and a plan is in place for vaccination requirements and testing as needed
• Coordinate with the Theater Operations team to conduct site visits at each venue
• Create and update parking and transportation maps and signage for staff and guests to use as a reference.
• Maintain and oversee the festival fleet of rented and sponsored vehicles
• Work with Development team to maintain any Transportation related partnerships
• Manage rideshare codes, distributing and tracking as necessary
• Communicate transportation protocol to all SFFILM staff and volunteers
• Manage the return of all rented vehicles, and the payment of all vehicle, parking, and transportation associated vendors post-Festival
• Create a written wrap-report and summary of all necessary timeline and budget info

Qualifications

• Strong organizational, communication, and time management skills
• Highly resourceful and experienced working with limited, predetermined budgetary goals
• Experience hiring, managing and training staff
• Experience with project management, delegating tasks and divvying up responsibilities
• Experience navigating events in a Covid landscape, flexibly pivoting planning and protocols according to evolving circumstances
• Excellent customer service skills
• Extremely comfortable with Microsoft Excel 
• Ability to quickly learn and implement new software and systems
• Superior ability to prioritize and remain calm under pressure
• A valid license and clean driving record is required for this position; offer will be contingent upon approval from SFFILM insurance
• Knowledge of the Bay Area and comfort in driving in the Bay Area a plus, though not required
• Experience with Filemaker a plus

SFFILM is proud to be part of a wider film festival circuit and shares many seasonal staff with other festivals. We have been paying close attention to conversations and feedback from film festival staff directly and via social media. We have created policies and practices that address these concerns including increasing hourly rates and providing overtime, abiding by a Code of Conduct since 2018, and creating more flexible remote work policies to prioritize staff health and safety during COVID-19.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Overview

The Production Manager is responsible for managing all SFFILM inventory, including storage, furniture rentals, sponsored product, operations & production equipment, and assisting the Tech department with rentals as needed. The Production Manager also manages the overall Production Assistant schedule and movement of Production vehicles across the HQ/Lounge, Special Events, and Onstage Events, while supporting the Operations leadership team with coordinating an organized system for Load In/Out. As SFFILM moves into a new office in 2022, the Production Manager will work closely with the year round Office Manager to support office set up, inventory, and organization.

This is a full-time temporary role from February 14 – May 13, paid at a rate of $22 per hour. This role is eligible for overtime, with peak moments both leading up to and during the festival, especially around program launch, load in, and load out. SFFILM Festival dates are April 21 – May 1.

Covid-19 Safety: Seasonal staff at the 2022 SFFILM Festival may be required to engage in public-facing roles and thus are required to provide proof of vaccination for employment. 

Remote Work Accommodation: Seasonal staff are expected to be based in the Bay Area, however if your contract begins before March 1, 2022, SFFILM may be able to accommodate fully remote work prior to that date. Remote work policies are subject to change based on city and state recommendations around COVID-19 safety.

Responsibilities

• Manage the inventory “check-out” and tracking system
• Work with all staff to make sure production request system protocols are understood and followed, including creating training documents as necessary
• Manage all storage spaces and inventory, including sourcing offsite storage units during the festival as needed, and acting as the main point of contact for Clutter (offsite storage services)
• Work with HQ & Lounge Manager, Special Events Manager, Tech and Media Manager, and Theater Operations Manager on all furniture, tech, and production rentals for Live & Onstage Events + green rooms, Music & Film, Castro Events, HQ/Lounge, Parties, festival offices in theatres, and Members Night and Press Conference
• Manage two Production Assistants, including creation of daily schedule across the HQ/Lounge, Special Events, and Onstage Events
• Manage distribution of program guides, including Production Assistant schedule and vehicle rental as necessary
• Work with the Festival Operations Manager and Tech and Media Manager in coordinating Load In/Out, including assisting in the management of the inventory and movement of all items and communicating necessary information to staff
• Work with the Transportation and Festival Operations Managers on reserving parking meters and communication with SFMTA
• Manage movements of SFFILM Production vehicles and reserved parking spots during festival, including working with staff across departments on parking meter needs, and managing those needs daily during the festival
• Work with Festival Operations Manager on installation of signage in all venues as necessary 
• Coordinate delivery of sponsored product to storage, working closely with Operations leadership & Development team
• Support other departments in setup and breakdown of venues as needed
• Create a written wrap-report and summary of all necessary timeline and budget info

Qualifications

• Must be comfortable with Excel
• Detail-oriented and extremely organized
• Excellent decision-making and creative problem-solving skills
• Excellent time management skills
• Experience navigating events in a COVID-19 landscape, flexibly pivoting planning and protocols according to evolving circumstances
• Great attitude, cooperative spirit, and a go-getter mentality 
• Friendly, welcoming and comfortable interacting with people with vastly different backgrounds and roles
• Ability to understand how logistics fits into big picture festival goals
• Comfortable with the heavy lifting and labor inherent in loading in and out of festival sites
• A valid license and clean driving record is required for this position; offer will be contingent upon approval from SFFILM insurance
• Possess great energy and efficiency
• Comfort with Filemaker a plus

SFFILM is proud to be part of a wider film festival circuit and shares many seasonal staff with other festivals. We have been paying close attention to conversations and feedback from film festival staff directly and via social media. We have created policies and practices that address these concerns including increasing hourly rates and providing overtime, abiding by a Code of Conduct since 2018, and creating more flexible remote work policies to prioritize staff health and safety during COVID-19.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.