The Festival HQ & Lounge Assistant Manager supports the Manager in the design, build out, and management of the Festival hospitality lounges and staff working spaces during the SFFILM Festival. This role will have a strong focus on all office spaces, including satellite office spaces at each screening venue. The Assistant Manager will flexibly support in the design and creation of welcoming and professional environments, while facilitating an organized volunteer schedule and precise inventory system of equipment and furnishings to ensure a smooth operational flow at all of the Festival’s temporary Lounge and HQ spaces. They role will work with the Manager and Health and Safety Coordinator to execute on health and safety plans for the controlled spaces, both in advance of and during the festival.
This is a full-time temporary role from March 7 – May 6, paid at a rate of $21 per hour. This role has the expectation of some overtime required pre-festival, with overtime hours increasing during the SFFILM Festival (April 21-May 1).
Covid-19 Safety: Seasonal staff at the 2022 SFFILM Festival may be required to engage in public-facing roles and thus are required to provide proof of vaccination for employment.
Remote Work Accommodation: Seasonal staff are expected to be based in the Bay Area, however if your contract begins before March 1, 2022, SFFILM may be able to accommodate fully remote work prior to that date. Remote work policies are subject to change based on city and state recommendations around COVID-19 safety.
- Work closely with the Festival HQ & Lounge Manager on Pre-Festival planning, supporting scheduling and contracts for the Festival Lounge spaces
- Work in tandem with the Development department to assist in procurement of food and beverage donations for Festival HQ and Lounge, and to support fulfillment of sponsorship contracts in those spaces, including facilitating deliveries, leading activations and programming sponsored events
- Assist with programming events and entertainment in Festival lounge spaces such as mixers, receptions, and panels – all in line with the festival’s Health and Safety plan
- Work with Volunteer Manager to ensure appropriate volunteer coverage during the festival in Lounge spaces
- Act as host for festival guests, maintaining clean, well-stocked hospitality spaces
- Assist in the design of a primary, temporary HQ space for festival staff, including planning seating arrangements, acquiring necessary equipment and resources, and working with other departments (such as IT) to create a functional working space
- Assist in office management duties for temporary office spaces, helping to clearly communicate policies and procedures to staff and maintain clean, well-stocked office spaces with organized inventories
- Assist with tracking inventory of all food, beverage, and other product
- Assist with procurement of furniture and décor for Festival HQ and Lounges, supporting tracking of deliveries and movements for pre and post-festival
- Support and manage the setup and breakdown of HQ and lounge spaces, including delivery, return, and payment of all rented furniture and equipment
- Create a written wrap-report and summary of all necessary timeline info
- Excellent communication, customer service and delegation skills
- Experience designing, physically producing and managing functional and welcoming public spaces on a tight budget
- Excellent decision-making and creative problem-solving skills
- Ability to juggle multiple tasks and deadlines across several Festival spaces while maintaining high quality of work and a positive attitude
- Experience working as part of a team, collaborating with managers and other departments to fully execute selected tasks and operate confidently
- Experience navigating events in a Covid landscape, flexibly pivoting operational plans and logistics to meet evolving Health and Safety standards
- At ease interacting with people with vastly different backgrounds and roles
- Comfortable with the heavy lifting and labor inherent in loading in and out festival sites
- Comfort with organization and scheduling in systems like Excel
- Possess great energy and efficiency
- Familiarity with Bay Area event venues, artists, and performers a plus
SFFILM is proud to be part of a wider film festival circuit and shares many seasonal staff with other festivals. We have been paying close attention to conversations and feedback from film festival staff directly and via social media. We have created policies and practices that address these concerns including increasing hourly rates and providing overtime, abiding by a Code of Conduct since 2018, and creating more flexible remote work policies to prioritize staff health and safety during COVID-19.
SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.
SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.