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Overview

This position has been filled for the 2024 SFFILM Festival.

The Digital & Social Content Coordinator supports the content management and launch of the 2024 San Francisco International Film Festival (SFFILM Festival) website and social media content to promote the Festival. In collaboration with the Digital Marketing Manager and the Digital Content Manager, the Digital & Social Content Coordinator will support the updating of sffilm.org to its Festival environment from start to finish, then shift to social media content creation and posting. This role executes against project plans, marketing campaigns, creative briefs, style guides, and editorial guidelines.

This position is ideal for an early career digital marketing professional who has helped organizations update and maintain their website and has an excellent sense of owned and paid digital content. Weekly time in the SFFILM offices and at events will be required, so Bay Area based candidates are required.

This is a seasonal position with a start date of February 19, 2024 and an end date of May 2, 2024. This position is full-time, 40 hours per week and is paid hourly at the rate of $25 per hour and is eligible for limited, pre-approved overtime. Application review begins January 22 but will be rolling after that.

Responsibilities

• • Collaborate with the SFFILM Communications team on all marketing project plans and campaigns in service of revenue and engagement goals.
  • Adhere to project budget, scope, schedule, resources, and approval workflows.
  • Comply with legal requirements related to publishing approvals, copyrights, trademarks, photo credits, clearances, and privacy. 
  • In collaboration with the Digital Content Manager and Digital Marketing Manager, prepare reports on identified Social Media KPIs.
  • Write and submit a wrap report.

• Website:
  • Work with the Digital Marketing Manager to ensure the timely and accurate import of over 100 films’ metadata into WordPress.
  • Collaborate with the digital team to ensure quality control of UTMs, Google Analytics reporting, SEO, and ad campaign timing.
  • Support information gathering to build and price each film’s screening in our ticketing platform.
  • Work with the Guest Office to launch the Festival guest portal in Squarespace.
  • Collaborate with the Press Office Coordinator to ensure that each film’s assets and press materials are accessible to Press in a timely manner.
• Social Media:
  • Post visual content and copy onto social media channels to drive audience engagement and festival ticket sales using SFFILM brand voice and tone.
  • Proofread all social media materials and ensures compliance with SFFILM brand across all internal- and external-facing social content related to the Festival.
  • Create, distribute, and track usage of social media toolkits.
  • Monitor social channels to respond to and assist with customer support as needed, reshare partner and user generated content, and look for other opportunities to increase our presence.
  • Monitor news, current events, and partners’ content to propose timely, relevant social media content and tactics.
  • Attend events to capture photos, video, and live-tweet/cast as assigned.
  • Work with Digital Content Manager to maintain editorial and social media calendars with accurate information.
  • Support and improve all social media accounts.

Qualifications

• 2+ years of professional CMS management experience, WordPress preferred.
• 1+ year of database management experience. FileMaker preferred.
• Superb leadership, collaboration, and communication skills.
• Excellent organizational and time-management skills.
• Working knowledge of computer applications, including those involving: word processing, spreadsheets, PDF creation, photo and graphic editing, google docs.
• Experience with Adobe Creative Suite a bonus.
• Extreme attention to detail.
• Solid copywriting skills.
• Mobile phone photo and video skills.
• Experience with publishing on all major social media channels.
• Demonstrated ability to effectively prioritize multiple campaigns across social channels.
• Ability to anticipate changes, communicate promptly and efficiently and maintain flexibility.
• Experience with digital tools for content and project management including MailChimp, Basecamp, Planoly, and Google Apps.
• Logical and analytical approach to critical thinking and problem solving.
• A positive attitude and a collaborative team player.
• Passion for movies and festivals is a plus!

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.