SFFILM

The Bay Area's home for the world's finest films and filmmakers.

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Digital & Social Content Coordinator

Overview

This position has been filled for the 2024 SFFILM Festival.

The Digital & Social Content Coordinator supports the content management and launch of the 2024 San Francisco International Film Festival (SFFILM Festival) website and social media content to promote the Festival. In collaboration with the Digital Marketing Manager and the Digital Content Manager, the Digital & Social Content Coordinator will support the updating of sffilm.org to its Festival environment from start to finish, then shift to social media content creation and posting. This role executes against project plans, marketing campaigns, creative briefs, style guides, and editorial guidelines.

This position is ideal for an early career digital marketing professional who has helped organizations update and maintain their website and has an excellent sense of owned and paid digital content. Weekly time in the SFFILM offices and at events will be required, so Bay Area based candidates are required.

This is a seasonal position with a start date of February 19, 2024 and an end date of May 2, 2024. This position is full-time, 40 hours per week and is paid hourly at the rate of $25 per hour and is eligible for limited, pre-approved overtime. Application review begins January 22 but will be rolling after that.

Responsibilities

    • Collaborate with the SFFILM Communications team on all marketing project plans and campaigns in service of revenue and engagement goals.
    • Adhere to project budget, scope, schedule, resources, and approval workflows.
    • Comply with legal requirements related to publishing approvals, copyrights, trademarks, photo credits, clearances, and privacy. 
    • In collaboration with the Digital Content Manager and Digital Marketing Manager, prepare reports on identified Social Media KPIs.
    • Write and submit a wrap report.
  • Website:
    • Work with the Digital Marketing Manager to ensure the timely and accurate import of over 100 films’ metadata into WordPress.
    • Collaborate with the digital team to ensure quality control of UTMs, Google Analytics reporting, SEO, and ad campaign timing.
    • Support information gathering to build and price each film’s screening in our ticketing platform.
    • Work with the Guest Office to launch the Festival guest portal in Squarespace.
    • Collaborate with the Press Office Coordinator to ensure that each film’s assets and press materials are accessible to Press in a timely manner.
  • Social Media:
    • Post visual content and copy onto social media channels to drive audience engagement and festival ticket sales using SFFILM brand voice and tone.
    • Proofread all social media materials and ensures compliance with SFFILM brand across all internal- and external-facing social content related to the Festival.
    • Create, distribute, and track usage of social media toolkits.
    • Monitor social channels to respond to and assist with customer support as needed, reshare partner and user generated content, and look for other opportunities to increase our presence.
    • Monitor news, current events, and partners’ content to propose timely, relevant social media content and tactics.
    • Attend events to capture photos, video, and live-tweet/cast as assigned.
    • Work with Digital Content Manager to maintain editorial and social media calendars with accurate information.
    • Support and improve all social media accounts.

Qualifications

  • 2+ years of professional CMS management experience, WordPress preferred.
  • 1+ year of database management experience. FileMaker preferred.
  • Superb leadership, collaboration, and communication skills.
  • Excellent organizational and time-management skills.
  • Working knowledge of computer applications, including those involving: word processing, spreadsheets, PDF creation, photo and graphic editing, google docs.
  • Experience with Adobe Creative Suite a bonus.
  • Extreme attention to detail.
  • Solid copywriting skills.
  • Mobile phone photo and video skills.
  • Experience with publishing on all major social media channels.
  • Demonstrated ability to effectively prioritize multiple campaigns across social channels.
  • Ability to anticipate changes, communicate promptly and efficiently and maintain flexibility.
  • Experience with digital tools for content and project management including MailChimp, Basecamp, Planoly, and Google Apps.
  • Logical and analytical approach to critical thinking and problem solving.
  • A positive attitude and a collaborative team player.
  • Passion for movies and festivals is a plus!

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

Production Assistant

Overview

This position has been filled for the 2024 SFFILM Festival.

The two Production Assistants provide production support across all SFFILM Festival Operations teams, as scheduled by the Office and Production Manager. This includes pre-festival events, all venue load in and load outs, event set up and breakdown, and other tasks as needed.

This position is expected to provide on-site support for the 5 day, in-person SFFILM Festival (April 24 – 28) in venues across the San Francisco Bay Area, as well as several pre-fest launch events, and to work in accordance with in-office requirements as determined by organization-wide and department policies. Application review begins January 25 but will be rolling after that. The ideal start date for this position is April 15, 2024. This position is paid hourly at the rate of $24 per hour and is eligible for overtime. The end date for this role is May 2, 2024. Some night and weekend availability is required.

Responsibilities

  • Support the build out of all festival venues, including our exhibition venues and the SFFILM Festival Lounge, with some light construction
  • Pick up, deliver, and transport sponsored product pre-Festival
  • Support the load in and load out of all festival venues and temporary spaces
  • Set up / install festival signage at various festival venues
  • Set up and break down press lines (red carpets, step and repeats, and lights) at venues and events throughout the festival
  • Provide production support at events and parties, the Festival Lounge, and other areas of the festival as needed, including but not limited to light bartending, supporting event check in, and other duties as assigned
  • Work with the Production Manager on the movement of all production equipment, furniture, product, materials, and green room provisions to various venues throughout the festival 
  • Support and provide educational opportunities for the Operations intern, including training interns on light production skills (such as setting up lights or how to safely and appropriately pack equipment)
  • Load equipment back into year-round offices post-fest, making sure rentals are returned and owned inventory is accounted for and organized

Qualifications

  • Ability to regularly move and lift heavy equipment
  • Excellent communication, decision-making and creative problem-solving skills
  • Professional attitude and demeanor
  • Detail-oriented
  • Ability to anticipate needs and take direction
  • Ability to think and act quickly under pressure
  • At ease interacting with people with vastly different backgrounds and roles
  • Comfortable with long hours during festival
  • Basic construction skills
  • A valid driver’s license and clean driving record required – offer of this position will be contingent on approval by SFFILM’s insurance 
  • Comfort driving in Bay Area and knowledge of Bay Area geography is a plus

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.

HQ & Lounge Coordinator

Overview

The Festival HQ Coordinator supports the Festival HQ Manager and Assistant Manager in the build out and daily management of the Festival Lounge and temporary office spaces, acting as the main Production Assistant for the Festival HQ team. They will play a critical role in assisting with the precise inventory management of equipment and will execute the Health and Safety plan on-site through careful planning of Load-In and Set-up.

This is a full-time temporary role from April 4 – May 6, paid at a rate of $19 per hour. This role has the expectation of some overtime required pre-festival, with overtime hours increasing during the SFFILM Festival (April 21-May 1).

Covid-19 Safety: Seasonal staff at the 2022 SFFILM Festival may be required to engage in public-facing roles and thus are required to provide proof of vaccination for employment. 

Remote Work Accommodation: Seasonal staff are expected to be based in the Bay Area, however if your contract begins before March 1, 2022, SFFILM may be able to accommodate fully remote work prior to that date. Remote work policies are subject to change based on city and state recommendations around COVID-19 safety.

Responsibilities

  • Assists with build out of Festival HQ, Lounge, and satellite offices
  • Acts as host for festival guests on-site, maintaining clean, well-stocked hospitality spaces and upholding health and safety policies
  • Support the process of securing volunteer coverage for Lounge spaces
  • Assist with office management for temporary office spaces, clearly communicating policies and procedures to staff, and maintaining clean, well-stocked office spaces and organizing inventory, including setting up staff coffee and breakfast when needed 
  • Assist with tracking inventory of all food, beverage, and other product
  • Assist with training and management of Festival HQ volunteers
  • Assist with set up and break down of events taking place in the Festival Lounge
  • Flexibly serve as a production assistant for the HQ & Lounge department, conducting supply runs and keeping track of sponsored product pick/ups and deliveries to receive
  • Support setup and breakdown of all festival HQ and Lounge spaces
  • Support collection of data from Lounge, such as attendance numbers, to share with all departments 
  • Create a written wrap-report and summary of all necessary timeline info

Qualifications

  • Possess a positive attitude, cooperative spirit, and a go-getter mentality 
  • Be friendly, welcoming and comfortable interacting with people with vastly different backgrounds and roles
  • Excellent decision-making and creative problem-solving skills
  • Experience working within teams, collaborating effectively with managers and colleagues
  • Skills acting as a lead on-site in the execution of events or hospitality, managing volunteers a plus
  • Strong attention to detail and comfort in organizational systems such as Excel
  • Be comfortable with the heavy lifting and labor inherent in loading in and out festival sites
  • Possess great energy and efficiency
  • Candidate should have a valid driver’s license and clean driving record

SFFILM is proud to be part of a wider film festival circuit and shares many seasonal staff with other festivals. We have been paying close attention to conversations and feedback from film festival staff directly and via social media. We have created policies and practices that address these concerns including increasing hourly rates and providing overtime, abiding by a Code of Conduct since 2018, and creating more flexible remote work policies to prioritize staff health and safety during COVID-19.

SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.

SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.