Overview
The Filmmaker Liaison supports execution of all events and activity as relates to festival guests. The Filmmaker Liaison is a full time, seasonal position that reports to the Programming Guest Manager and works closely with seasonal and year-round SFFILM roles and departments, and externally with SFFILM Festival guests.
This position supports all activities of the Guest Office Department, including communications with all visiting guests at the San Francisco International Film Festival (filmmakers, speakers, industry, and jury).This is an excellent opportunity for someone with experience in film festivals, guest management or customer service to support a programming and guest services team and learn more about film festivals and nonprofit arts events.
As an instrumental member of the Festival team, this role will be expected to work from our SOMA office several days per week depending on department needs. Some night and weekend availability is required, especially leading up to and during the SFFILM Festival (April 24 – May 4). The ideal start date for this position is March 9, 2026. This position is paid hourly at the rate of $25 per hour and is eligible for overtime. The end date for this role is May 8, 2026.
PRINCIPIAL DUTIES:
- Coordinate communication and accommodation for all festival guests, including liaising with multiple hotels, assigning accommodations to guests, maintaining the master hotel grid, purchasing flights, and overseeing airfare reimbursements.
- Act as a liaison between the Guest Office, Programming, Operations, Development, and other staff.
- Support the Programming Guest Manager with overall project management, including scheduling, task distribution, and general communication.
- Coordinate the creation and dissemination of welcome packs and itineraries for all festival guests.
- Coordinate Industry Days communications and activities as instructed by the
- Programming Guest Manager. Industry Days is a two-day in-person event that provides networking and panel discussions for over 100 filmmakers.
- Coordinate the creation and dissemination of the Industry Delegate Guide.
- Select and hire all interpreters needed for the festival’s international guests.
- Collaborate with volunteers for pre-festival activities and during festival screenings.
- Collaborate with festival benefit management for all guests, assisting with ticket requests and group sales.
- Work with the Development team on hospitality partnerships and guest-related in-kind donations
- Assist with rideshare coordination for guests.
- Work with the Special Events Manager and Development to manage guest invitations to receptions, dinners, and other hospitality events.
- Support the Programming Guest Manager to ensure that a representative from
- Programming or the Guest Office is present for screenings with guests in attendance, to liaise between guests, programmers, theater operations, and other staff.
- Staff the guest services desk in the Hospitality Suite during the festival to welcome guests and facilitate all guest needs.
- Support Guest Office staff with seat management during screenings.
- Assist with expense reconciliation post-festival and coordinate the Guest Office wrap report and thank-you notes/gifts.
EXPERIENCE/SKILLS REQUIRED:
- Strong organizational and communication skills; friendly and welcoming demeanor.
- Ability to juggle multiple tasks in a fast-paced environment.
- Creative problem-solving skills.
- Comfort and confidence in interacting with people from diverse backgrounds and roles both by email and in person.
- Teamwork and a positive attitude.
- Proficiency in Microsoft Office Suite and experience with database usage (FilemakerPro preferred).
- Previous Guest/Artist Relations or Film Industry experience; Film Festival experience required.
- Knowledge of Basecamp and foreign languages is a plus.
- Management skills are a plus.
SUPERVISION:
Reports to the Programming Guest Manager
SFFILM is deeply committed to Diversity, Equity, Accessibility, and Inclusion (DEAI) in both its internal management and external programming. Since 2018, the organization has actively been working in collaboration with two Advisory Boards focused on accessibility and inclusivity and officially began work with a DEI consultant in 2019 to further invest in and build on that work. Candidates are invited to discuss their interest and involvement in DEAI practices in their cover letter, and ask us more about our DEAI process in their interview.
SFFILM, in accordance with federal and state law, is an equal-opportunity employer. SFFILM does not discriminate on the basis of race, color, national origin, religion, sexual orientation, gender identity, pregnancy/childbirth, medical condition, disability, age, ancestry, marital status, citizenship or veteran status. This nondiscrimination policy covers all candidates, staff members, interns, and volunteers.