For help with your member number:
1. Click “Forgot your Number?”
2. Enter the first name, last name and zip code associated with your membership
3. Select “SFFILM Membership”
4. Click “Sign In” after your member number populates.

For help with your password:
1. After clicking “Sign In,” confirm that the “Info” and “Name” fields are correct.
2. Click “Forgot your password?”
3. Enter the email address associated with your membership.
4. Click “Send Me A Reset Link”
5. Check your inbox and spam folder for a message from community@sffilm.org with the subject line “SFFILM Password Assistance – Reset Request” and click “Reset Password.”

*If this is your first time logging into an account that was created for you by an SFFILM staff member, please look for an email with the subject line “SFFILM Password Assistance – Account Creation” and click “Create Web Account.”

If you experience any issues while following the steps above, it’s possible that your account information does not match what you are entering. Please contact us by clicking the blue chat icon in the corner of the page.

For help with your email address:
Search your inbox and spam folder for a confirmation message from community@sffilm.org. If you do not see a confirmation message, you are trying to log in with a different email address than the one associated with your SFFILM account.

For help with your password:
1. Click “Forgot your password?”
2. Enter the email address associated with your membership.
3. Click “Send Me A Reset Link”
4. Check your inbox and spam folder for a message from community@sffilm.org with the subject line “SFFILM Password Assistance – Reset Request” and click “Reset Password.”

*If this is your first time logging into an account that was created for you by an SFFILM staff member, please look for an email with the subject line “SFFILM Password Assistance – Account Creation” and click “Create Web Account.”

If you experience any issues while following the steps above, it’s possible that your account information does not match what you are entering. Please contact us by clicking the blue chat icon in the corner of the page.

SFFILM Members: Click the gray box at the top of the login screen to choose which set of credentials you prefer to use.

1. Email + password
2. Member Number + password

Returning customers: Log in during checkout by entering your username OR email + password

New Customers: You will be instructed to create an account at checkout.

By becoming a Star, Director or Storyteller level member! These memberships include a Ticket 10-Pack that can be used to redeem tickets to regularly priced screenings for the duration of the membership. Click here to learn more.

Rush tickets may be available just before showtime, and sometimes as part of the daily Noon Ticket Release. At theaters, a rush line will form outside the venue 30–60 minutes before the screening starts. Once all ticket and pass holders are seated, any empty seats will be sold on a first-come, first-served basis to those in the rush line. We offer one ticket per person waiting in line at the time of admission.

Rush tickets are not available at Berkeley Art Museum and Pacific Film Archive (BAMPFA). Please be advised that not all shows at rush will have tickets released.