Complimentary Ticket Pack(s) included with memberships at the Star level and above will appear as a payment option when applicable events are live on our website.*

1. Navigate to any regular priced screening, click Buy Tickets
2. Sign in to your membership account
3. Choose the $0.00 Ticket 10-Pack price option from the list of ticket prices
4. Proceed to checkout

Benefit Ticket Packs expire when the membership does, so get out and see all the films you can. If you renew your membership early, unused tickets from your previous cycle will rollover, but they will still expire on the original membership expiration date. Our ticketing website will always redeem the oldest tickets first.

You can search for it by clicking the SIGN IN icon on the top right corner of SFFILM.org. Click LOG IN and choose “Forgot your number?” Enter your First Name, Last Name and Zip code. Select “SFFILM Membership” and click “Sign In” after the member number populates.

Member pre-sale notices are sent via email. Follow the link in the message to purchase tickets, or check our website calendar of events. Be sure to sign in to our website with your member information to purchase tickets at the member rate.

For help with Member Numbers:

1. Click “Forgot your Number?”
2. Enter the First Name, Last Name and Zip Code associated with the membership
3. Select “SFFILM Membership”
4. Click “Sign In” after the member number populates.

For help with Passwords:

1. After clicking “Sign In,” confirm that the “Info” and “Name” fields are correct.
2. Click “Forgot your password?”
3. Enter the email address associated with your membership.
4. Click “Send Me A Reset Link”
5. Check your inbox and spam folder for a message from community@sffilm.org with the subject line “SFFILM Password Assistance – Reset Request” and click “Reset Password.”

*If this is your first time logging into an account that was created for you by an SFFILM staff member, please look for an email with the subject line “SFFILM Password Assistance – Account Creation” and click “Create Web Account.”

If you experience any issues while following the steps above, it’s possible that your account information does not match what you are entering. Please email members@sffilm.org with any issues.