The ticket has most likely gone to your cart. Please click the shopping cart icon in the upper right-hand corner of your screen, and see if the ticket is already there. If it is not, please contact us via our chatbot from 2 pm – 8 pm PT daily during the festival, email us at info@sffilm.org, or call the Box Office at 415-561-5006
FAQs > I can’t RSVP or add anything to my cart. I get an error message that says: “No tickets were found for the request criteria that you specified. Please try your request again.”