1. Sign into your account here on SFFILM.org
2. Navigate to your Upcoming Events on your account menu in the top right corner (or just click here)
3. You can now click the “Go to Event” buttons for each upcoming event, and then “Stream Film” on any of those pages to watch your films or generate your Roku / Apple TV watch code.”
Can I skip the Festival trailer and/or other preshow content and go straight to watching the film? Do I have to rewatch the trailer every time I leave and come back to the program?
Yes, you can skip the trailer and sponsor reels each time you come back to a program.
Who do I contact if my question isn’t answered here, or if I need technical help? Is there a phone number I can call instead of emailing or using the chat tool?
Use the chat function in the bottom right corner of the screen to ask a question. You can expect a speedy response between 9am and 10pm (PST). You can also call our Box Office at 415-561-5006 for support.
Anything extra for Patron ticket holders?
Yes, and thank you for your support! Please visit the “Patron Lounge” (a menu option on the left side of the screen) in order to meet up with your guests.
What is special about my Patron / VIP tickets?
Login at 4:45 pm – You have access to pre-show activities including an intimate conversation with our distinguished awardees! Make sure to have Zoom on whatever device you are using. Check the SCHEDULE tab on the left side of Socio, and simply click the links to access the various spaces.