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How do I get the tickets I bought?

When completing your order, you will be able to select one of the following delivery methods for your tickets:

Will Call: If you choose Will Call, your tickets will be held at the venue box office for pickup at the first screening in your order. The box office opens an hour before the first showtime of the day at that venue.

Print at home/E-Delivery: If you choose Print at Home, PDF tickets are attached to your order confirmation email. You can print out paper tickets and bring them to the screening, or you can present e-tickets on a mobile device at the theater.

Standard Mail: If you choose Standard Mail, your tickets will be mailed to you at the shipping address you enter during the checkout process. Please allow 7 to 10 business days for processing mail orders.

All tickets for the 2021 SFFILM Festival will be Print at home/E-delivery.

I’m signed in as a member, but there is no option to purchase tickets at the member rate.

Confirm that you are using the correct member number and that your membership has not expired. Sign out and back in to your record. If problems persist, use the chat tool.

I just purchased a membership but do not see the member and/or Ticket Pack price options.

Sign out and sign back into your account. This will refresh the web browser and update your record with any changes.

How do I renew my membership?

Three easy ways!

  • Renew online HERE
  • Give us a call at 415-561-5026
  • Send a check with memo “Membership Renewal” made out to
    SFFILM
    Attn: Membership
    39 Mesa Street, Suite 110
    San Francisco CA 94129

How do I renew my membership?

You can renew any of the following ways:

  • Renew online!
  • Give us a call at 415-561-5026. 
  • Send a check with memo “Membership Renewal” made out to SFFILM at 455 9th Street, San Francisco CA 94103
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