1. Click the SIGN IN icon on the top right corner of the SFFILM website.
2. Click where it says SIGN IN and use either your username OR e-mail + password or your member number + last name to sign in.
3. Click the Settings icon again, and EDIT MY ACCOUNT to update your contact information.

SFFILM Members can begin redeeming tickets to the 65th annual SFFILM Festival on March 30, 2022. General public redemption begins April 1, 2022.

1. Sign in with the same username OR email + password you used to purchase your Ticket Package.
2. Navigate to any regularly-priced screening and click BUY TICKETS.
3. $0.00 “Ticket 10-Package” ticket price will appear. Select the quantity of tickets you want beside the $0.00 option and click ADD TO CART then proceed to checkout.
4. You will receive an order confirmation when you’ve successfully redeemed your Ticket Package for specific screenings.
5. If you do not see a $0.00 ticket price after signing in, or cannot find a confirmation e-mail for your Ticket Package purchase, please contact us at info@sffilm.org.

Check your junk/spam folder for an email from community@SFFilm.org. If you find it there, please mark as ‘Not Junk’ and add us to your address book.

Yes! Tickets can be easily transferred by forwarding the confirmation email that contains an attached PDF to the desired recipient.

To access your tickets in your inbox: Search your inbox and spam folder for an email from community@SFFilm.org that contains your scannable ticket.

To view your order history at sffilm.org:
1. Sign in to your SFFILM account.
2. Navigate to the user menu and click “Order History.”