If you have questions, feedback, or special accessibility needs please email ada@roxie.com or call the office 415 431 3611 during normal business hours Mon-Fri 10 am–6 pm.
Do you offer hearing assistance devices?
The Big Roxie now has assistive listening and open captioning devices for our hearing- and visually-impaired patrons. We have headsets that increase the volume of film audio, and with select screenings offer a descriptive audio track. We also have open captioning devices providing captions of film audio, available at select screenings. The receiver is attached to an angled flex-arm with a base and built-in cup holder that screws into the theater seat arm’s cup holder. The receiver has a screen which displays subtitles for the patron.
Is there unscented soap in restrooms?
No.
Are there accessible bathroom stalls?
Unfortunately, the restrooms in the Big Roxie are not wheelchair friendly due to the age of the building, but there are two bathrooms in the Little Roxie theater that are fully ADA accessible. Any Roxie staff member or volunteer can show you where those are and escort you if needed.
Are there any special ways to get accessible seating in the theater?
All ADA seats are marked with blue signs. There are two wheelchair accessible spots with reserved ADA companion spots next to them. The outside armrests of these two companion seats can be lifted up.
There are 4 other ADA accessible spots on the edge of the rows with more leg room. These spots are located 1/3 way down the rows of seats in the middle on both aisle sides of the auditorium with very good views of the screen.
There are two wheelchair accessible spots in the Little Roxie Theater. One ADA spot is in a larger seat with more leg room and a blue ADA sign, the other is a space for a wheelchair.