Doc Stories will return November 3–8, 2022. Films will screen in person November 3-6, and part of the program is available to stream online November 7-8.

The 2022 Doc Stories program will feature a combination of both in-person screenings and streamed films.

Doc Stories 2022 will be at the Vogue Theatre and the Castro Theatre.

SFFILM prioritizes a safe and healthy environment for all of our guests, talent, and staff. If you are experiencing COVID-19 symptoms, or have experienced symptoms within 24 hours of your anticipated arrival at the venue, please stay home. SFFILM will monitor ongoing city, state, and federal health advisories and reserves the right to respond with policy changes at any time. Click here to visit our COVID-19 policy page with the most up-to-date information.

MASKS
Masks are strongly recommended for in-theater events when not eating or drinking.

VACCINATIONS
We do not require proof of vaccination to attend our events.

An inherent risk of exposure to COVID-19 exists in any public space where people are present. By attending SFFILM events, you expressly agree to comply with all rules and safety guidelines put in place by the event organizers, and voluntarily assume all risks related to exposure to COVID-19, waiving all claims and potential claims against the event organizers and their affiliated companies relating to such risks.

Please visit our accessibility page to learn more. Click here to visit the accessibility page.

The best way to attend Doc Stories is with a Cinevisa. This all-access pass includes all streaming content and admission to our in-person screenings. Click here to learn more about the Doc Stories Cinevisa.

No. If you do not have an account with SFFILM, you will be asked to create one during the checkout process.

A show is AT RUSH when all advance tickets have sold out. Rush tickets may be available just before showtime, and sometimes as part of the daily Noon Ticket Release. At theaters, a rush line will form outside the venue 30–60 minutes before the screening starts. Once all ticket and pass holders are seated, any empty seats will be sold on a first-come, first-served basis to those in the rush line. We offer one ticket per person waiting in line at the time of admission.

Some streaming films have audience capacity limits and may go to RUSH if that limit is reached. Check event pages for availability, and always get your tickets early to ensure you have a spot.

Tickets may become available during our Daily Noon Ticket Releases. To find them, check the film’s event page daily, at noon. Newly-released tickets will be for sale there.

SFFILM Members: Click the gray box at the top of the login screen to choose which set of credentials you prefer to use.
1. Username OR email + password
2. Member Number + last name

Returning customers: Log in during checkout by entering your username OR email + password.

New Customers: You will be instructed to create an account at checkout.

For help with your email address: Search your inbox and spam folder for a confirmation message from community@SFFilm.org. If you do not see a confirmation message, you are trying to log in with a different email address than the one associated with your SFFILM account.

For help with your password:
1. Click “Forgot your password?”
2. Enter the email address associated with your membership.
3. Click “Send Me A Reset Link”
4. Check your inbox and spam folder for a message from community@SFFilm.org with the subject line “SFFILM Password Assistance–Reset Request” and click “Reset Password.”

*If this is your first time logging into an account that was created for you by an SFFILM staff member, please look for an email with the subject line “SFFILM Password Assistance–Account Creation” and click “Create Web Account.”

If you experience any issues while following the steps above, it’s possible that your account information does not match what you are entering. Please contact us by emailing info@SFFilm.org

To access your tickets in your inbox: Search your inbox and spam folder for an email from community@SFFilm.org that contains your scannable ticket.

To view your order history at sffilm.org:
1. Sign in to your SFFILM account.
2. Navigate to the user menu and click “Order History.”

For help with your member number:
1. Click “Forgot your Number?”
2. Enter the first name, last name and zip code associated with your membership
3. Select “SFFILM Membership”
4. Click “Sign In” after your member number populates.

For help with your password:
1. After clicking “Sign In,” confirm that the “Info” and “Name” fields are correct.
2. Click “Forgot your password?”
3. Enter the email address associated with your membership.
4. Click “Send Me A Reset Link”
5. Check your inbox and spam folder for a message from community@SFFilm.org with the subject line “SFFILM Password Assistance – Reset Request” and click “Reset Password.”

*If this is your first time logging into an account that was created for you by an SFFILM staff member, please look for an email with the subject line “SFFILM Password Assistance – Account Creation” and click “Create Web Account.”

If you experience any issues while following the steps above, it’s possible that your account information does not match what you are entering. Please contact us by emailing info@SFFilm.org

The ticket has most likely gone to your cart. Please click the shopping cart icon in the upper right-hand corner of your screen, and see if the ticket is already there. If it is not, please contact us by emailing info@SFFilm.org

Check your junk/spam folder for an email from community@SFFilm.org. If you find it there, please mark as ‘Not Junk’ and add us to your address book.

Yes! Tickets can be easily transferred by forwarding the confirmation email that contains an attached PDF to the desired recipient.

All orders are final. No refunds, exchanges, substitutions, or replacements will be issued.

Email info@sffilm.org or call the Box Office at 415-561-5006.

The following titles are available to stream:

Jerry Brown: The Disrupter
Mickey: The Story of a Mouse
Sansón and Me
Shorts Block: Human Exposure
Shorts Block: New York Times Op-Docs

All films in the 2022 Doc Stories lineup were invited to the streaming portion of our program. Our streaming program is comprised of the titles that are able to participate at this time.

A number of films in the 2022 Doc Stories program are available both in-person and online. Films will become available online at 12:01 am PT on Monday, November 7 through 11:59 pm PT on Tuesday, November 8.

Doc Stories films are only viewable in the state of California.

No matter what time you press “play” on a film, you will have until 11:59 pm PT on Tuesday, November 8 to finish watching. At that time, all titles will go offline. Please keep this in mind if you are beginning a film late in the evening on Tuesday, November 8!

Yes, you will be able to return to watching your film anytime during the streaming window

1. After purchasing a ticket, return to the event page for the film title, either by logging into your account on sffilm.org or using the green button in your e-mail confirmation.
2. When the streaming window opens at 12:01 am PT on Monday, November 7, click the blue STREAM FILM button and watch the film right on the same page!

Want to watch on your Roku, Apple TV, or Amazon Fire Stick? Click STREAM FILM on our website to get your 9-digit ticket code, and enter that code into the SFFILM app on your TV.

We’re so glad you asked! Click here to purchase or renew your membership. Please email members@SFFilm.org with questions.

1. Click here to sign in. Click the gray box at the top of the login screen to choose which set of credentials you prefer to use. Insert member number + password OR email + password.
2. This will redirect the page to the “My Account” with 5 options on the left hand side of the webpage (Contact Info, Password, Upcoming Events, My Membership, Order History). Click “My Membership.” Click the green bar RENEW MEMBERSHIP.
3. Select the renewal price
For your membership to be automatically renewed each year, check off “Check To Automatically Renew This Membership” 4. The page will redirect to finalize the order. Click the green bar CHECKOUT. Select MAKE DONATION or click “No Thanks.” Confirm the billing address and email and click the green bar CONTINUE
5. The page will redirect for payment information Once payment information has been filled out, click the green bar MAKE PAYMENT

Done! An email confirmation of your payment and membership details will be sent to the email connected to your SFFILM account (it may take a while to appear in your inbox and might fall in spam, junk, promotional, or social folders)

You can search for it by clicking the SIGN IN icon on the top right corner of SFFILM.org. Click LOG IN and choose “FORGOT YOUR NUMBER?” Enter your First Name, Last Name and Zip code. Select “SFFILM MEMBERSHIP” and click “SIGN IN” after the member number populates.

We are transitioning to digital membership cards that are available for download on mobile devices compatible with Apple Wallet or Google Pay. Below is a list of instructions on how to download a digital membership card on your mobile device if you have access to Apple Wallet or Google Pay.

1. On your mobile device, open the following link: https://sffilm.org/my-membership/

2. Insert your member number (INSERT RECIPIENT's MEMBER NUMBER) and click the green SIGN IN button.

3. Insert your password and click the green SUBMIT button (if you forgot your password, click "FORGOT YOUR PASSWORD?" in blue font and follow the instructions to reset your password and refer back to step 1 in this list of instructions).

4. The page will redirect to the My Membership page. Click the "ADD TO APPLE WALLET" button or "G PAY SAVE TO PHONE" button, whichever application your phone is compatible with.

5. Done! You now have access to your digital membership card! Remember to show this digital membership card to use the priority access line.

For help with Member Numbers:

1. Click “Forgot your Number?”
2. Enter the First Name, Last Name and Zip Code associated with the membership
3. Select “SFFILM Membership”
4. Click “Sign In” after the member number populates.

For help with Passwords:

1. After clicking “Sign In,” confirm that the “Info” and “Name” fields are correct.
2. Click “Forgot your password?”
3. Enter the email address associated with your membership.
4. Click “Send Me A Reset Link”
5. Check your inbox and spam folder for a message from community@SFFilm.org with the subject line “SFFILM Password Assistance – Reset Request” and click “Reset Password.”

*If this is your first time logging into an account that was created for you by an SFFILM staff member, please look for an email with the subject line “SFFILM Password Assistance – Account Creation” and click “Create Web Account.”

If you experience any issues while following the steps above, it’s possible that your account information does not match what you are entering. Please email members@SFFilm.org with any issues.

Member pre-sale notices are sent via email. Follow the link in the message to purchase tickets, or check our website calendar of events. Be sure to sign in to our website with your member information to purchase tickets at the member rate.

You are asked to update your email preferences each time you checkout on our website. It's possible that you've changed your preferences unknowingly. Please contact us at members@SFFilm.org to reset your email permissions.

Complimentary Ticket Pack(s) included with memberships at the Star level and above will appear as a payment option when applicable events are live on our website.

1. Navigate to any regularly-priced screening, click Buy Tickets.
2. Sign in to your membership account
3. Choose the $0.00 Ticket 10-Pack price option from the list of ticket prices
4. Proceed to checkout

Benefit Ticket Packs expire when the membership does, so get out and see all the films you can. If you renew your membership early, unused tickets from your previous cycle will rollover, but they will still expire on the original membership expiration date. Our ticketing website will always redeem the oldest tickets first.

Click here to visit our careers page. We do not accept resumes if we are not hiring.

Please contact us with your full name and email address, as well as what role(s) you applied for. We will check to be sure that we received your application and/or let you know where we are in the hiring process.

We generally open our internship application around mid April. Summer Internships will run from mid June through August.